Novant Health Rowan Medical Center, located in Salisbury, North Carolina, is a 268-bed hospital that provides a wide range of medical services to the community. As part of the Novant Health network, a leading healthcare provider in the southeastern United States, Rowan Medical Center is committed to delivering high-quality patient care and exceptional customer service. With a rich history dating back to 1936, the hospital has evolved to meet the changing needs of the community, investing in advanced technology, expanding its services, and fostering a culture of excellence among its staff.
Medical Services and Specialties
Rowan Medical Center offers a broad spectrum of medical services, including cardiology, oncology, neurology, orthopedics, and women’s and children’s services. The hospital is equipped with state-of-the-art facilities, such as a cardiac catheterization lab, a cancer center, and a neonatal intensive care unit. The medical staff comprises experienced physicians, nurses, and other healthcare professionals who are dedicated to providing personalized care and attention to each patient. The hospital’s commitment to quality is reflected in its accreditation by The Joint Commission and its designation as a Primary Stroke Center by the American Heart Association.
Patient-Centered Care
At Rowan Medical Center, patient-centered care is at the forefront of everything they do. The hospital has implemented various initiatives to enhance the patient experience, such as bedside shift reporting, hourly rounding, and a patient feedback system. These efforts have contributed to high patient satisfaction scores, with 90% of patients reporting that they would recommend the hospital to friends and family. The hospital’s staff is also committed to reducing readmissions, with a 30-day readmission rate of 12.1%, which is lower than the national average.
| Quality Metric | Score |
|---|---|
| Patient Satisfaction | 90% |
| 30-Day Readmission Rate | 12.1% |
| Mortality Rate | 1.2% |
Key Points
- Novant Health Rowan Medical Center is a 268-bed hospital providing a wide range of medical services.
- The hospital is part of the Novant Health network and is committed to delivering high-quality patient care and exceptional customer service.
- Rowan Medical Center offers advanced medical services, including cardiology, oncology, and neurology.
- The hospital has a strong focus on patient-centered care, with initiatives such as bedside shift reporting and hourly rounding.
- Novant Health Rowan Medical Center has received various awards and recognition for its quality and patient satisfaction, including accreditation by The Joint Commission and designation as a Primary Stroke Center.
Community Involvement and Education
Novant Health Rowan Medical Center is committed to giving back to the community through various initiatives and programs. The hospital offers health education classes, support groups, and community events, such as health fairs and screenings. The hospital also partners with local organizations to address specific health needs, such as diabetes management and heart health. By investing in the health and well-being of the community, Rowan Medical Center aims to improve overall health outcomes and reduce healthcare disparities.
Professional Development and Career Opportunities
Novant Health Rowan Medical Center recognizes the importance of professional development and career growth for its staff. The hospital offers various training programs, mentorship opportunities, and educational resources to help employees advance in their careers. With a strong focus on employee engagement and satisfaction, the hospital has created a positive work environment that encourages collaboration, innovation, and excellence. As a result, Rowan Medical Center has been recognized as one of the “Best Places to Work” by the Charlotte Business Journal.
What services does Novant Health Rowan Medical Center offer?
+Novant Health Rowan Medical Center offers a wide range of medical services, including cardiology, oncology, neurology, orthopedics, and women's and children's services.
Is Novant Health Rowan Medical Center accredited?
+Yes, Novant Health Rowan Medical Center is accredited by The Joint Commission and has been designated as a Primary Stroke Center by the American Heart Association.
What is the patient satisfaction rate at Novant Health Rowan Medical Center?
+90% of patients report that they would recommend Novant Health Rowan Medical Center to friends and family.
Novant Health Rowan Medical Center is a trusted healthcare provider in the community, dedicated to delivering high-quality patient care and exceptional customer service. With its commitment to quality, patient-centered care, and community involvement, the hospital is well-positioned to meet the evolving needs of the community and improve overall health outcomes. As a healthcare expert, it’s clear that Novant Health Rowan Medical Center is a valuable resource for the community, and its efforts to provide high-quality care and education will have a lasting impact on the health and well-being of the region.
