The city of Phoenix, Arizona, has a well-organized system for handling non-emergency police situations, ensuring that residents can report incidents that do not require immediate attention without tying up emergency services. The Phoenix Police Department is committed to providing effective and efficient service to the community, and its non-emergency reporting system is a key part of this effort. By understanding how to use this system, Phoenix residents can help the police department allocate its resources more effectively and ensure that emergency services are available for those who need them most.
Understanding Non-Emergency Police Services

Non-emergency police services are designed for situations where there is no immediate danger or threat to life or property. This can include reporting a minor crime, such as theft or vandalism, after the fact, or seeking police assistance with a non-urgent matter, like a noise complaint or a dispute between neighbors. The Phoenix Police Department encourages residents to use the non-emergency number for these types of situations, reserving 911 for emergencies only. By doing so, the department can better manage its response to emergency and non-emergency situations, ensuring that resources are allocated where they are most needed.
How to Report a Non-Emergency Incident
To report a non-emergency incident in Phoenix, residents can call the Phoenix Police Department’s non-emergency number, which is (602) 262-6151. This number is available 24 hours a day, 7 days a week. When calling, it is helpful to have as much information as possible about the incident, including the location, the nature of the incident, and any relevant details about individuals or vehicles involved. The dispatcher will take the information and determine the best course of action, which may include sending an officer to the scene or providing guidance on how to proceed. Residents can also use the department’s online reporting system for certain types of incidents, such as minor property crimes, which can be reported at the convenience of the resident without needing to wait for an officer to arrive.
| Incident Type | Reporting Method |
|---|---|
| Minor Crimes (e.g., theft, vandalism) | Non-emergency number or online reporting system |
| Noise Complaints | Non-emergency number |
| Disputes Between Neighbors | Non-emergency number |

Key Points
- The Phoenix Police Department's non-emergency number is (602) 262-6151, available 24/7 for reporting non-urgent incidents.
- Residents should use the non-emergency number for situations like reporting minor crimes after the fact or seeking assistance with non-urgent matters.
- The department also offers an online reporting system for certain types of incidents, providing an alternative for residents to report crimes at their convenience.
- Understanding the difference between emergency and non-emergency situations is crucial for ensuring that emergency services are available for those who need them most.
- When reporting a non-emergency incident, having detailed information about the incident can help the dispatcher determine the best course of action.
In conclusion, the Phoenix Non Emergency Police services play a vital role in managing the city's police resources effectively. By knowing when and how to use these services, residents can contribute to a safer and more efficient community. The Phoenix Police Department's commitment to providing accessible and responsive non-emergency services reflects its broader mission to protect and serve the community, ensuring that all residents have a safe and secure environment in which to live and thrive.
What is the non-emergency number for the Phoenix Police Department?
+The non-emergency number for the Phoenix Police Department is (602) 262-6151. This number is available 24 hours a day, 7 days a week, for reporting non-urgent incidents or seeking police assistance with non-emergency matters.
What types of incidents should be reported using the non-emergency number?
+Incidents that do not require immediate police response, such as minor crimes (theft, vandalism) that have already occurred, noise complaints, or disputes between neighbors, should be reported using the non-emergency number. However, for situations that are urgent or pose an immediate threat to life or property, 911 should be called instead.
Does the Phoenix Police Department offer an online reporting system for non-emergency incidents?
+Yes, the Phoenix Police Department provides an online reporting system for certain types of non-emergency incidents, such as minor property crimes. This system allows residents to report crimes at their convenience without needing to wait for an officer to arrive. However, not all types of incidents can be reported online, so it's essential to check the department's website for eligibility criteria and instructions.
Through its non-emergency services, the Phoenix Police Department demonstrates its commitment to community policing and public safety. By leveraging these services appropriately, Phoenix residents can help ensure that police resources are used efficiently, contributing to a safer and more secure community for everyone.