The city of Phoenix, Arizona, has a well-structured system for handling non-emergency situations, ensuring that residents and visitors can easily report incidents or request assistance without tying up emergency lines. For non-emergency situations, the Phoenix Police Department provides a specific number to call. This number is crucial for reporting crimes that are not in progress, requesting police information, or seeking assistance with non-life-threatening situations.
Phoenix Police Non-Emergency Number

The non-emergency number for the Phoenix Police Department is 602-262-6151. This number is available 24 hours a day, 7 days a week, and is the appropriate contact for situations that do not require an immediate response, such as reporting a non-violent crime that occurred earlier, finding lost property, or inquiring about police services and programs.
When to Call the Non-Emergency Number
It’s essential to understand when to use the non-emergency number to ensure that emergency resources are available for critical situations. Examples of when to call the non-emergency number include: - Reporting a crime that is not in progress, such as a burglary that happened hours earlier. - Requesting information about a previously reported crime. - Seeking assistance with a non-life-threatening situation, like a noise complaint or a found animal. - Inquiring about police community programs or services. - Reporting a non-emergency traffic incident, such as a fender bender without injuries.
| Category | Contact Information |
|---|---|
| Non-Emergency | 602-262-6151 |
| Emergency | 911 |

Key Points
- The Phoenix Police Department's non-emergency number is 602-262-6151, available 24/7.
- This number is for reporting non-emergency situations or seeking police information.
- Always call 911 for emergencies or life-threatening situations.
- The non-emergency number helps manage police resources effectively.
- Understanding when to use the non-emergency number is vital for the community's safety and efficient policing.
Importance of Using the Correct Number

Using the correct number, whether it’s the non-emergency number or 911, is vital for ensuring that police resources are allocated appropriately. Calling 911 for non-emergency situations can divert critical resources away from life-threatening emergencies. Conversely, calling the non-emergency number for situations that require an immediate response can delay necessary help. Therefore, it’s essential for residents and visitors to understand the distinction and use the numbers accordingly.
Community Engagement and Police Services
The Phoenix Police Department is committed to community engagement and provides various services and programs aimed at building trust and enhancing public safety. From neighborhood watch programs to community policing initiatives, the department strives to work closely with the community it serves. For information on these programs or to get involved, contacting the police department through the non-emergency number can be a first step.
In conclusion, the Phoenix Police Department's non-emergency number, 602-262-6151, is a critical resource for the community, allowing for the efficient management of non-emergency situations and ensuring that emergency services are available when needed most. By understanding and appropriately using this resource, residents can contribute to a safer, more responsive community.
What is the purpose of the non-emergency number?
+The non-emergency number is for reporting crimes that are not in progress, requesting police information, or seeking assistance with non-life-threatening situations, ensuring that 911 lines remain open for emergencies.
How do I know when to call the non-emergency number versus 911?
+Call the non-emergency number for situations that do not pose an immediate threat to life or property. If the situation is life-threatening or requires an immediate police response, call 911.
Can I report a crime that happened outside of Phoenix to the Phoenix Police Department?
+No, crimes that occurred outside of Phoenix should be reported to the police department of the city where the crime occurred. The Phoenix Police Department can only take reports for crimes that happened within their jurisdiction.