As a student or faculty member at Boston University, accessing the university's online learning platform, known as BU Blackboard, is essential for staying connected with courses, assignments, and resources. BU Blackboard serves as a centralized hub for academic activities, allowing users to engage with course materials, submit assignments, participate in discussions, and track their progress. This guide is designed to walk you through the process of logging into BU Blackboard, troubleshooting common issues, and making the most out of the platform's features.
Accessing BU Blackboard

To log into BU Blackboard, you will need to navigate to the Boston University website and follow these steps:
- Start by going to the Boston University homepage.
- Click on the “MyBU” or “Blackboard” link, usually found at the top of the page.
- You will be redirected to the BU Blackboard login page.
- Enter your Boston University username and password in the provided fields.
- Click the “Login” button to access your BU Blackboard account.
Troubleshooting Common Issues
If you encounter any difficulties during the login process, consider the following troubleshooting steps:
- Forgotten Password: If you have forgotten your password, click on the “Forgot Password” link on the login page and follow the prompts to reset it.
- Account Lockout: If your account is locked due to multiple incorrect login attempts, contact the Boston University IT Help Center for assistance.
- Browser Compatibility: Ensure that you are using a compatible web browser. BU Blackboard supports the latest versions of Chrome, Firefox, Safari, and Edge.
Key Points
- BU Blackboard is accessible through the Boston University website.
- Login credentials are the same as your Boston University username and password.
- Troubleshooting steps include resetting your password, checking browser compatibility, and contacting IT support for account issues.
- Regularly update your browser to ensure compatibility with BU Blackboard.
- Use the "Forgot Password" feature if you need to reset your login credentials.
Navigating BU Blackboard

Once logged in, you will be presented with your BU Blackboard homepage, which provides an overview of your courses, announcements, and upcoming deadlines. The platform is divided into several key areas:
- My Courses: A list of all the courses you are enrolled in, with links to each course’s homepage.
- Announcements: Important messages from your instructors, including updates, reminders, and notifications.
- Calendar: A calendar view of upcoming assignments, exams, and deadlines across all your courses.
Customizing Your BU Blackboard Experience
To make the most out of BU Blackboard, consider customizing your experience by:
- Setting Up Notifications: Configure your notification preferences to stay informed about course updates, new assignments, and discussion posts.
- Organizing Your Courses: Use the “My Courses” area to organize your courses into favorites or hide unused courses for a cleaner view.
- Utilizing Course Tools: Explore the various tools and features within each course, such as discussion boards, assignment submission, and collaborative group spaces.
| BU Blackboard Feature | Description |
|---|---|
| Discussion Boards | A space for engaging in course-related discussions with peers and instructors. |
| Assignment Submission | A tool for submitting assignments electronically, with options for file uploads and text entry. |
| Collaborative Group Spaces | Areas for group work, including file sharing, discussions, and collaborative document editing. |

Support and Resources
Boston University offers a range of support services to help you navigate BU Blackboard and resolve any technical issues that may arise:
- IT Help Center: Contact the IT Help Center for assistance with login issues, password resets, and technical troubleshooting.
- BU Blackboard Support: Access the official BU Blackboard support website for tutorials, guides, and FAQs on using the platform.
- Faculty and Instructor Support: Reach out to your course instructors or teaching assistants for guidance on course-specific issues within BU Blackboard.
How do I reset my BU Blackboard password?
+To reset your password, click on the "Forgot Password" link on the BU Blackboard login page and follow the prompts. You will need to provide your username and answer your security questions to verify your identity.
What browsers are compatible with BU Blackboard?
+BU Blackboard supports the latest versions of Chrome, Firefox, Safari, and Edge. Ensure that your browser is up to date for the best experience.
How do I submit an assignment on BU Blackboard?
+To submit an assignment, navigate to the course homepage, click on the assignment link, and follow the submission instructions. You can upload files or enter text directly into the assignment submission box.
By following this guide and exploring the features of BU Blackboard, you will be well on your way to maximizing your academic success at Boston University. Remember to stay organized, leverage the platform’s collaboration tools, and seek support when needed to ensure a rewarding and productive learning experience.